Privacy Policy

What we collect

For a business owner we store the account email, name, business details and the loyalty settings entered in the app. For a customer of that business we store the mobile number, optional name, optional email and birthday, visit history, amounts entered at the counter, stamps or points, and rewards issued or redeemed.

Why we collect it

The data runs the loyalty programme: recognising a returning customer, tracking progress towards a reward, and helping the business owner see who to contact. We do not sell data and we do not share it with other businesses on the platform.

Separation between businesses

Each business can only see its own customers and records. Access is enforced at the database level, not just in the app.

Messaging consent

A customer is only messaged when they have shared a mobile number and the business owner approves the message. A customer can ask the business to stop messaging at any time, and can ask us directly at the email below.

AI use

Customer behaviour summaries (visits, spend, days since the last visit, segment) are sent to an AI provider to draft suggestions and message text. Mobile numbers and email addresses are not sent for this purpose. Every AI suggestion needs owner approval before anything is sent.

Retention and deletion

We keep data while the business account is active. Write to us to correct or delete your data, or to get a copy of it. We respond within 30 days.

Contact

Prestige Intelligence — info@prestigeintelligence.in · 9341630325